Track Your Order

Order Tracking

Track your order.

Enter your order number and the email used at checkout. We’ll find your order and send you the latest status by reply.

We’ll reply with your latest tracking status within one working day. Most replies go out the same day.

What to expect

Five stages from order to door.

Stage 01

Received

Your order is in. You’ll receive an order confirmation within minutes.

Stage 02

Preparing

We’re packing your mask. This usually takes one working day.

Stage 03

Dispatched

Your mask has left our fulfilment partner. Tracking starts here.

Stage 04

Delivered

Most UK orders arrive within 2–5 working days of dispatch.

Need a human?

We’re a small team and we read every email.

If your order is delayed, lost in transit, or arrived damaged, we’ll sort it out the same day. Contact us at support@blocq.store — or use the form on our contact page.

Contact Customer Care →