The questions that come up most.

Short answers to the things people ask before they buy — and after.

About the No. 01

What does the No. 01 do?

It delivers six clinical modalities — EMS, microcurrent, red LED, blue LED, RF, and ionic transmission — into one five-minute daily ritual. It is designed to address the structural layer of skin, where topical products cannot reach.

How soon will I see results?

Most buyers report firmer tone inside three weeks of daily use. Visible structural lift typically becomes noticeable around week eight. The compounded result becomes undeniable around month six.

How do I use it?

Clean skin. Apply a water-based serum or the Blocq conductive gel. Run the device in slow, upward, overlapping passes across jaw, cheek, brow and neck for five minutes. Rinse the tip. Seal with your cream.

Safety

Is it safe with fillers, Botox, or injectables?

Most cosmetic dermatologists advise a two-week window after injectables before resuming microcurrent or RF. If in doubt, ask your practitioner.

Is it safe during pregnancy or if I have a pacemaker?

No. Do not use during pregnancy or if you have a pacemaker, metal implants, or active epilepsy. If you have any medical condition, consult your doctor before using any EMS or RF device.

Is it safe around the eyes?

Yes across the orbital bone, cheekbone, and brow. Avoid the eyelid itself. Start on the lowest intensity.

Ordering

How long does delivery take?

Free tracked UK shipping, dispatched within one working day. See the shipping page for detail.

What is the 60-night ritual?

You have sixty nights to return the No. 01 for a full refund if it hasn't earned its place in your ritual. See the returns page.

Is Klarna available?

Yes. Pay in three interest-free instalments of £46.33. Klarna is offered at checkout.

Still have questions?

Write to us via the contact page. We reply within one working day.

See the No. 01 →